Feedback
Regarding best to the newest bad over the past few years. Can’t believe how incompetent, and entirely ridiculously dumb past faith, the individuals are particularly at this borrowing relationship. You will find already been using a percent otherwise two way more in the most other borrowing from the bank unions getting my personal money to keep myself the brand new disappointment of dealing which have foolish some body. Any problems brand new Section out-of borrowing unions is the perfect place so you’re able to document complaints. Given that Massachusetts lawyer generals work environment cannot manage all of them.
Poor revision I’ve actually viewed
Worst update I’ve previously seen. The outdated on the web banking try much superior than just brand new that. Remaining my last bank on account of a negative modify and you can immediately following 15 years having DCU I am considering leaving.
DCU affiliate as the 2015 and you can departing
I was a DCU user just like the 2015 and you can handled a 100% fee record for a car loan and you can a credit card. To the application improve in the late 2023, I experienced complications logging in and you can and also make payments. Thus, I redirected my personal costs costs some other notes. I acquired an alerts having an excellent harmony of 63 dollars, timely entitled to settle it, and you may reported this new tech facts. Unfortunately, my personal concerns weren’t treated. On pursuing the billing years, a balance out-of $step one and lots of dollars was once again charged that we paid back. Customer support doesn’t have hint if any other charge would be extra int he next billing cyclee even worse DCU quicker my credit restriction out-of $ten,000 https://paydayloanalabama.com/pisgah/ to help you $0 and you can reported my personal membership since the outstanding into credit bureaus, which diminished my personal credit rating from the 108 things-for 63 dollars. I am already disputing this having DCU and also the credit bureaus, however, I’d alerting individuals to carefully think about the possible implications prior to employing their features.
They missing my car term file
Hello, I’m creating supply my personal viewpoints concerning way an important document is actually mishandled handled because of the DCU. I’m very disappointed you to definitely my Title document try mailed out over me without having any record info courtesy USPS. I believe was terrible neglect. While i hit out to this new DCU immediately following wishing few weeks, I found myself advised the newest Label file is dispensed a month immediately following the borrowed funds is paid back. Yet not, We have maybe not obtained any identity document when you look at the send. We checked that have regional USPS and completely cannot shadow the fresh new delivered mail. I happened to be for this reason available to check out DMV having a beneficial Lien release page and works out of base. This is extremely time consuming and you will awkward in my situation. It will cost me to rating duplicate. I wish there have been most useful process in place in the first and so i don’t have never destroyed a significant.
Bad Customer service
DCU is the terrible definitely. I was closure in back at my Motor finance and you can finished up choosing DCU. They accepted my loan and you can expected me to open an account and therefore unsuccessful three times. The newest they requested us to give article that we try try capable discover a membership and just after 2 days, my personal loan application was not still recognized and up on contacting it told you told you its canceled as they are sorry. The therefore pathetic when you urgently require the car loan. The consumer service representative was not whatsoever empathetic.
Awful Bank and no ATMs and you will Awful Support service
For people who skip the days of waiting inside the very long contours to help you withdraw money from the lending company, up coming DCU is the put! I live in a busy area, yet DCU has actually few cities right here. Simultaneously, its ATMs is nowhere as found other than regarding real bank. Here is the simply lender for the 2020 you to however retains long contours heading out the door for the an average date. If you would like phone call the bank, expect to become addressed rudely. While using DCU for automobile-shell out alternatives that have debtors, we provide longer turn-around minutes so you’re able to reflect money have been made. Which financial are awful to possess way too many reasons to enter. Avoid them!